The Consumer Medicines Line (1300 MEDICINE) will cease on 30 July 2026 at the end of the funding agreement between the Commonwealth and Australian Healthcare Associates, who currently operate the service.
For information about where to receive medicines advice after 30 July 2026, please refer to the Department of Health, Disability and Ageing website.
1300 MEDICINE is a free Australian Government-funded service staffed by registered pharmacists.
1300 MEDICINE pharmacists are available by telephone (1300 633 424) to answer consumer questions about medicines. We can also help consumers report adverse reactions to medicines and vaccines by submitting reports to the Therapeutic Goods Administration (TGA).
Further information regarding the 1300 MEDICINE service is available on the About page.